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Pre-consultation Guildelines
General guidelines
1. All appointment times are approximate, unless otherwise agreed,
as the exact length of the previous appointment cannot be guaranteed
- please allow 15 or 20 minutes either side of the time given. If
you require an exact appointment time, please request this as soon
as possible, and at least 48 hours before the session.
2. Please do not feed your dog within 4 hours of the session but,
other than food, please follow your normal routine.
3. When I arrive, please behave as you normally would when inviting
visitors into your house. If your dog is likely to show aggression
towards strangers, please inform me before I arrive.
4. If your dog has any allergies or food sensitivities please inform
me during the session.
5. If I am seeing your dog for aggression or other problem behaviours
towards a specific dog or dogs (such as two dogs living in the same
house) then all the dogs involved need to be present at the appointment.
If the dogs belong to different households, then at least one owner
of each dog(s) need to be present as well, to ensure that all owners
understand the behavioural modification programme.
6. If I am seeing your dog for behaviour towards visitors to the
house - including both aggressive (eg barking at visitors) and non-aggressive
behaviour (eg jumping up), please arrange for at least one caller
to arrive at the house during the session. If unsure at what point
to arrange the visitor to arrive, please ask.
7. If I am seeing your dog for aggressive behaviour towards known
people (eg family members) then these people must be present during
the consultation.
8. If you need to postpone or cancel the appointment, please give
a minimum of 48 hours notice. A charge may be made if appointments
are cancelled at less than 48 hours notice or, if the appointment
is rebooked, payment in advance may be requested.
9. I carry a heavy bag so parking within 50 metres of your home
is required. If free parking is not available close by, please advise
a suitable parking location nearby.
Payment
Payment is due at the end of the session. If two sessions are needed,
payment can be made at the end of each session or in total at the
end of the first session. Cash or Cheques are acceptable. Please
make cheques payable to Helen Taylor Dog Training & Behaviour
(or leave blank as I have a stamp). A receipted invoice can be provided
if you wish, either for your own records or so that you can claim
the cost (of a behavioural consultation) against your insurance.
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